Dear Valued Customers,

We would like to inform you of an important development regarding the 3G network in Australia and its subsequent decommissioning by mobile network providers. This communication aims to provide you with the necessary information while reaffirming our commitment to supporting you through this transition.

Commencing from the 15th of December 2023, Australia’s 3G networks will gradually be shut down. We would like to outline the implications of this change for your operations and emphasise the need to take appropriate action in a timely manner.

The scheduled shutdown dates for the major carriers are as follows:

Vodafone: 15th December 2023

Telstra: 30th June 2024

Optus: September 2024

You may be wondering why the carriers are discontinuing the 3G network. As advancements in technology continue to shape the mobile landscape, the demand for faster data rates has led to the emergence of 5G networks. To accommodate this shift, additional spectrum is required. Consequently, the 850MHz spectrum, currently allocated to 3G, will be reallocated to support the growth of 5G.

This transition echoes a similar process that took place in 2016 when Telstra phased out the 2G network to make way for the 4G network. It highlights the ongoing evolution of mobile networks to meet the ever-increasing demands of data-intensive applications and services.

If you are currently utilising a device operating on the 3G network, we strongly encourage you to reach out to us without delay. We are ready to assist you in discussing the most suitable upgrade path for your specific requirements. We understand that a smooth transition is crucial to ensure uninterrupted operations and to leverage the benefits of more advanced technologies.

At Gamma Solutions, we remain dedicated to providing the highest level of service and support throughout this period of change. Our expertise positions us as your trusted partner in navigating the evolving mobile landscape. We are committed to assisting you in every way possible, ensuring a seamless transition to more capable and future-proof solutions.

Should you have any questions or require further information, please do not hesitate to contact our customer support team. We sincerely appreciate your continued trust and partnership.

About Gamma Solutions.

Gamma Solutions Pty Ltd is an Australian owned company, based in Melbourne, with offices in Sydney, Brisbane, Adelaide and Perth. Founded in 1992, the company provides all the components of mobile computing, RFID and data collection systems such as portable terminals, barcode scanners, barcode printers and wireless networks; as well as professional services including systems analysis, design and implementation, middleware software and training.

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