Motorola MC17 Handheld Mobile Computer

Motorola MC17 Handheld Mobile Computer Features

ACHIEVE REVOLUTIONARY CUSTOMER SERVICE EXCELLENCE AND ASSOCIATE PRODUCTIVITY WITH A SINGLE INNOVATIVE MOBILE DEVICEMotorola’s MC17 Series wireless Retail Mobile Computer delivers a new level of service excellence for customers and a new level of productivity and efficiency for associates. Empower your shoppers with the ability to scan items for a more rapid checkout process; check pricing while they shop; locate complementary items; access personalized promotions; create gift and wish lists and more — all at the press of a few buttons. This multi-purpose device is also designed to provide associates with the tools needed to answer customer questions on the spot, streamline and error-proof inventory management — from shelf replenishment to markdowns — and line bust to reduce wait times at the checkout stands.INCREASE SALES AND CUSTOMER RETENTION RATES WITH REAL-TIME ONE-TO-ONE MARKETINGBy capturing information on customers and their buying preferences in real time, the MC17 turns each visit into actionable business intelligence. Retailers can easily deliver store promotions, personalized coupons and product information for cross-sell opportunities. In addition, the quick scan of a loyalty card allows retailers to identify the customer and present real-time special offers and discounts based on a wide variety of criteria, including dollar amount spent over a given period of time. As a result, retailers can forge a more sophisticated and valuable relationship with customers, ultimately increasing customer satisfaction, loyalty — and sales.COMPREHENSIVE FEATURE SETBoth models in the series, the MC17A and the MC17T, offer the same intuitive interface, a large QVGA color screen to support the display of rich multimedia, and comfort as well as durability — the ergonomic design is built to withstand the inevitable everyday accidental drops and spills. Both devices offer wireless freedom with 802.11a/b/g support for expanded compatibility and flexibility in noisy wireless environments. The MC17A is ideal for basic customer and associate applications, while the MC17T adds a touchscreen, a faster processor and additional memory, allowing more sophisticated applications and data entry capabilities.EASY TO DEPLOY AND MANAGEThe standards-based familiar development tools and operating system enable the rapid and cost-effective deployment of the MC17 Series. Compatibility with Motorola’s Mobility Services Platform allows IT to centrally and remotely stage, provision, monitor and troubleshoot devices, all from a centralized location. And the ability to deploy a single device for customer and associate use simplifies the mobility architecture and reduces the demand on IT — there are fewer device types to purchase and manage.END-TO-END ENTERPRISE CLASS RETAIL SOLUTIONMotorola offers a true enterprise class mobile system for your retail establishment, complete with complementary components including server software, front-end entrance kiosks and modular dispenser units. To help keep your MC17 Series devices up and running at peak performance, Motorola offers Service from the Start with Comprehensive Coverage — a unique service that goes far beyond normal wear and tear to include accidental damage to internal and external components at no additional charge. And for mission-critical environments, Service from the Start On Site System Support delivers flexible on-site product repair and yearly preventative maintenance visits.FEATURESWindows CE 5.0 ProfessionalStandard and familiar tool set for rapid application developmentFull Internet Explorer 6.0Familiar platform for Web-enabled applications; easy to use interface for customers and associates; eliminates the need for trainingIntegrated Motorola PocketBrowserDramatically simplifies development of complex Web-based solutions that integrate advanced functionality such as bar code scanning, wireless connectivity and mobile printingJava PSS frameworkEnables development and integration with the POS systems of today and tomorrowEnterprise durabilityBuilt to endure everyday drops for reliable operation, maximum uptime and investment protectionSix-key intuitive interfaceEasy to use — even for first time usersSleek designEasy to hold and scan; minimizes user fatigue320x240 QVGA color displayEnables rich content delivery for an enhanced customer experience; expands the world of potential applications and data entry options802.11a/b/gProvides wireless freedom for your customers and instant access to information for store associates; industry standard wireless networking ensures ease of interoperability in multi-vendor environmentsLarge capacity batteryProvides up to eight hours of continuous operation (with proper power management)Motorola Mobility Services Platform compatibility (MSP 3.2)Reduces cost, complexity, and effort associated with device managementCustomizable top coverProfessional branding reminds customers of your competitive identity and provides an additional revenue stream for promotional opportunities for manufacturers

Motorola MC17 Handheld Mobile Computer Specifications



2.3 in. H x 8.11 in. L x 3.2 in. W

5.9 cm H x 20.6 cm L x 8.1 cm W


9.5 oz./270 g (with battery)


MC17A: 2.8 in. 320×240 QVGA

MC17T: 2.8 in. 320×240 QVGA backlit resistive touch screen


6 fully programmable keys

Power Source

Rechargeable 2400 mAh Li-ION battery pack



MC17A: Intel PXA270, 32 bit, 312 MHz

MC17T: Intel PXA270, 32 bit, 520 MHz

Operating System

Windows CE 5.0 Professional;

Pocket Internet Explorer 6.0


MC17A: 64 MB RAM, 64 MB Flash ROM

MC17T: 64 MB RAM, 64 MB Flash ROMand 1 GB SD storage


USB 1.1 Client for Microsoft ActiveSync

Light Source

Visible laser diode; Class 1

Scan Rate

100 scans/sec

Ambient Light Immunity

Tolerant to typical artificial indoor and natural outdoor (direct sunlight) lighting conditions. Fluorescent, Incandescent, Mercury Vapor, Sodium Vapor,LED: 450 Ft Candles (4,844 Lux)Sunlight: 8000 Ft Candles (86,111 Lux)

Note: LED lighting with high AC ripple content can impact scanning performance



Wi-Fi IEEE 802.11a/b/g


Wi-Fi Security Certification





None, AES, TKIP, WEP-128, WEP-40/64


Operating Tempurature

32° to 104° F/0° to 40° C

Storage Tempurature

4° to 140° F/-20° to 60° C


90% RH at 50° C, non-condensing

Drop Specification

Withstands multiple 4 ft./1.2 m drops to tile over concrete

Tumble Specification

500 .5m (1.64 ft.) tumbles (1,000 drops) at room temperature


Electrical Safety

Certified to UL/cUL 60950-1, EN/IEC 60950-1

Laser Safety

IEC/FDA Class 1 in accordance with IEC/EN 60825-1 & 21 CFR 1040.10 & 11 (Laser Notice No. 50)


North America: FCC Part 15

Canada: ICES 003 Class B

EU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 60601-1-2

Australia: AS/NZS CISPRA 22


ROHS compliant

For countries outside USA, Canada, European Economic Area, Japan or Australia, consult your local Motorola representative.


The MC17 Series is warranted against defects in workmanship and materials for a period of 12 months from date of shipment, provided that the product remains unmodified and is operated under normal and proper conditions.


Customer Services

Service from the Start with Comprehensive Coverage


Getting Started